FAQ

Common launch and support questions.

Can PeriClear diagnose perimenopause or hormone imbalance?

No. PeriClear summarizes what you logged and may help you prepare for a clinician visit. It does not diagnose, explain causes, or recommend treatment.

Can I use PeriClear for birth control or fertility prediction?

No. PeriClear is not a method of birth control, fertility prediction, ovulation tracking, or pregnancy prevention.

How do I cancel Premium?

Cancel through your Apple account settings. Deleting the app or deleting your PeriClear account does not cancel an Apple subscription.

How do I export or delete my data?

Use Settings in the app to export CSV data or open Delete my data. The Data Deletion page explains the steps and what may remain with independent providers.

Should I include symptom details in a support message?

No. Please keep support messages focused on the app issue. Do not include sensitive health details, medical history, or report contents.

For deletion instructions, visit Data Deletion. For Premium billing, visit Subscription Terms.

How to contact support

Send a private support request

Use this form for account, subscription, export, data deletion, bug, or general app support. A reply email is required only if you want a response.

Please do not include sensitive health details in support messages. PeriClear support cannot provide medical advice.